Ridout Street Public Parking Garage

Last night we paid $15 flat rate for a concert. Parked and paid at 1900. Got back to the car and waited 1hr 40min just to exit! At the exit, the machine said we still owed $15. Called for help and were told that because we paid the flat rate when we parked instead of when we exited we had to pay again. At this time it was just after midnight so we were well within the 6pm to 6am flat rate window. We refused so the only way he would open the gate is after taking our license plate and contact info so the company could send a bill in the mail for the double payment.

Would not accept my card. I called for help but the guy behind me paid and it was mortifying. Issue is with your machine. Please pick up quickly next time

parked here last night sign 5 dollars machine out wanted $8.00